FAQs

Please do not hesitate to contact me if you have any additional questions or concerns!

What is a wax melt? It is a wickless candle that releases fragrance when it is warmed. I personally use ceramic tea light warmers or hot plates to melt my wax.

How long does your wax melt last? This depends on the method of warming. A hotter warmer will produce a stronger fragrance, but the scent will dissipate sooner. A cooler warmer will produce a less intense, but longer lasting scent.

How much wax should I use? I recommend using 1/4 to 1/2 ounce of wax.

What is your wax melt made of? It is a proprietary blend of paraffin and soy.

What is the cure time for your wax? Due to the soy in the wax I recommend waiting at least 2 weeks before melting. 

Why am I being charged tax? Anyone who is ordering from the state of New York will be charged tax. 

Why is my body product turning brown? Certain fragrance oils contain vanillin, which causes body products to turn brown. This does NOT affect the product at all and is safe to use! 

Is there a cart hold? There is no cart hold, but once you reach check out your items will be held for 5 minutes. This will allow you time to input payment and delivery information. If you leave the cart/webpage your items are no longer held. 

Do you accept refunds? Due to the nature of the products and subjective personal scent preference, I cannot accept any returns or exchanges.

I am not responsible for your package once it leaves my hands. All lost, damaged, or stolen items will not be refunded or replaced unless there was insurance on the package and USPS has been contacted.

If there is anything wrong with your order, please do not hesitate to contact me!